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Chiro and Physical Therapy Virtual Receptionist - More Patients, Less Cost Guaranteed

We not only handle your phones but work 15 hours per day to get you even more patients. Which means more streamlined operations, less costs, and more money in your pocket.

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The real value of Callhero's Virtual Receptionists comes from their ability to grow your revenue. 

Unlike other services, Callhero's virtual receptionists are trained to turn on-the-fence callers into scheduled appointments so you can get even more patients from the calls you're already getting... without spending a dime more on marketing. 

Plus, they automatically follow up and convert up to 30% of did not books into scheduled appointments.   

With the help of our virtual receptionists, you can rest assured knowing that your practice is running smoothly and that you're maximizing your revenue at your front desk.

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"I made an extra $15,000/month
because of CallHero"

 - Jamie Grimes, DC  //  Synergy Health

"By using Callhero, I'm seeing big revenue gains across my 23 clinics"

- Shafiq Bhanj, PT

Highly Trained in Patient Experience and Converting Callers into Patients Using Your Software

CallHero virtual receptionists work just like a receptionist working at your clinic.  They will learn the ins and outs of your clinic so they sound like someone who works there.

Our patient experience coaches, have extensive experience in managing and training front desk teams at 7-figure clinics, will partner with you to enhance your front desk operations. They'll first review your current scripts, and tailor them to your preferred way of answering calls.

Then, they'll provide comprehensive training to your virtual receptionists, ensuring that all calls are handled according to your specifications. Rest assured, all of our virtual receptionists are proficient in your scheduling software and are HIPAA privacy certified.




Get a Fully Trained Virtual Receptionist for A Fraction Of The Cost Of A Full-Time One

Say goodbye to the hassle of managing a full-time virtual receptionist and switch to CallHero's flexible pay-per-use option. With the ability to effortlessly scale up or down during busy periods, sick days, or staff turnovers, you can rest assured that your call handling needs will always be met.

What sets CallHero apart from other virtual receptionist services is our cost-effective pricing and exceptional training standards. Our innovative setup model ensures you receive the best value for your money while still enjoying top-notch call handling services.

Dedicated Pod Of Virtual Receptionists
Focused On Your Clinic

What makes CallHero truly unique is our team is divided into five virtual receptionists per pod that only take on a limited amount of clinics. So they can get to know your clinic and maintain that personal touch with patients.  Unlike a typically call centre, they will know the names of your practitioners at the clinic and their areas of expertise, making the conversation flow much more naturally.

Track How Your Receptionist Is Performing On The Phones

Unlike other Virtual Receptionist services that don’t want you to know their booking or answer rate. We give you a complete overview at a glance of how your Virtual Receptionist is performing from answer, booking, and win-back rate. Also, every call is recorded so you can listen to them to ensure your calls are being handled as you want.

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  • Direct Communication With Your Virtual Receptionists

    Our direct chat group allows you or your staff to chat directly with your pod of Virtual Receptionists. They could text you if someone is downstairs and needs to be buzzed in, or if there’s a power outage at the clinic, you can text them to alert them. You can even review calls from the morning and text a specific agent to let them know how they can improve. Just like you would do with your in-clinic staff.

  • 15 Hours of Phone Coverage

    Full coverage from 8 am EST to 10 pm EST or just when you need it. 15 hours a day monday through saturday.

  • Built-in Transparency with Call Metrics & Call Recording

    You can easily track how your virtual receptionists are doing on the phones with CallHero from your phone or computer. At a glance you can see their answer rate, booking rate, and win back rate. Plus every call will be recorded (with notes) so you can listen to ensure your phone calls are being handled like you want.

  • Less HR Headaches

    "Callhero's Virtual Receptionist has been wonderful. It is so great not to have to train a new team, not to have to deal with people calling in sick, they are contractors and not employees, and our phones are always being answered. Plus our revenue has gone up. CallHero's Virtual Receptionists are absolutely fantastic and I can't imagine going back to any other way."
    - Katie White

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  • Learn how CallHero’s Virtual Receptionist
    can help your business.

    We’ll address your questions about our receptionist service and give you a
    live demo of the platform. Or Call: (866) 789-4376

Book a Demo
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Customized Training

Your Virtual Receptionist (VR) team will learn the ins and outs of your clinic so they sound like someone who works there. We will learn your existing scripts, and customize how you ’d like your calls to be answered.

 Easy phone Setup

Call Hero works with your current phone system and phone number. All you have to do is forward your calls over to us. 

Your Scheduling Software 

Your virtual receptionists will book directly into your current scheduling software for new and existing patients

Converting Calls Into Patients 

Your virtual receptionists undergo continuous phone training by a call performance coach using the most up-to-date phone scripts and tactics

Call Metrics & Recordings

You can quickly view your virtual receptionist answer, booking, and win-back rate so you know exactly how they're performing and give feedback. Every call is recorded so you can listen to them too.

Talk To Your Virtual Receptionist

You can talk to them directly just as if they were in your clinic with group chat. Discuss training, scripts, or urgent matters. We can even escalate callers to you via text or call transfer.

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How It Works

Tell Us About Your Clinic

We'll customize your phone scripts and gather the details you need from patients.

Forward Your Calls
 To Us

Our HIPAA-trained clinic receptionists will answer every patient call 

Booked Directly To
Your Software 

Your virtual receptionist will book directly into your current scheduling software for new and existing patients

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5 Ways Clinics Are Using Callhero's Virtual Receptionists

You can't afford a receptionist yet
and missing phone calls

If you're a startup (or solopreneur) and can't afford a part-timer... or have a part-timer and still missing phone calls during your business hours...  You can use CallHero to convert those patients into your schedule while only paying for the minutes you use.

 You already have a full-timer and still
missing phone calls

Back them up with a Virtual Receptionist to cover the hours they don’t work like during evening hours, weekends, lunch break, last minute sick days, or vacation. 

You have a staff who recently quit

Having a Virtual Receptionist is a great way to combat turnover too. If a staff member leaves, you can easily and quickly transition your Virtual Receptionist to fill their hours to avoid downtime in your clinic.

You spend money on marketing and want to
 convert even more leads

You can even direct all the calls you’re getting from your marketing campaigns to us and let us convert them for you... while only paying for the minutes you use.  Perfect for Google, Facebook, Direct Mail, Radio.

You can focus your current staff
on non phones activities 

If you have just 1 staff, focus them on paying helping patients, scheduling, billing, greeting patients, laundry and follow-up calls. And back them up with a Virtual Receptionist so they can focus on answering the phones and converting callers into scheduled appointments.

Having a Callhero Virtual Receptionist can help your practice become more efficient and profitable. With the help of our virtual receptionists, you can rest assured knowing that your practice is running smoothly and that you are maximizing your patient growth.

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Find The Right Plan For Your Clinic

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Instance 1
CALLHERO 250

250 Receptionist Minutes
$2.39/min

$597

USD monthly

Book a Demo

MOST POPULAR

CALLHERO 500

500 Receptionist Minutes
$2.19/min

$1197 

USD monthly

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CALLHERO 1000

1000 Receptionist Minutes
$1.99/min

$1997

USD monthly

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CALLHERO Enterprise

Custom Plan

Replacing your full-timers to 
help you save 47% of payroll

Contact Sales

All plans include the following features...

Hours of Operation:
M - S 8am - 10pm EST

Take
Messages

Book Existing
Client Appointments

Calling Back
Missed Calls

Book New
Client Appointments

Customized
Appointment

Waitlist
Management

FAQ and
Customer Service

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  • How Much Revenue Are You Losing Each Month Because Of Your Phones?

    Patients today have more options for care than ever before. Unlike other VR services that just know how to answer the phones. Callhero’s Virtual receptionists are trained to convert price shoppers or those on the fence into scheduled appointments to help you get even more patients... without spending a dime more on advertising. See how much extra revenue Callhero’s VRs could make you by using the revenue calculator to the right or below if on mobile.

Revenue Calculator
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What Does Callhero's Virtual Receptionist Really Sound Like?

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Results We've Got For Just a Few Clinics From U.S, Canada, United Kingdom, and Australia 

"I made $8,000 this month using CallHero and I don't miss phone calls anymore."

"I made an extra $2500/month because of CallHero"

"Now we can track my front desk phone performance across 3 my clinics"

"I made $72,000 using CallHero in the last 8 months at my massage clinic" 

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"I'm able to implement a system to easily track every new patient that does not book"

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"I was running blind before CallHero and didn't know my call metrics"

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"I made an extra $15,000/month because of CallHero"

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"Now I can hold my front desk accountable for their conversion numbers"

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"CallHero has boosted my confidence with the phones"

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"Within a few months my answer rate jumped from 74% to 95%"

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"I thought she was doing a good job on the phones before CallHero"

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Frequently Asked Questions

How do Answering Services work?

When you want CallHero’s answering service to handle phone calls, you can simply forward your calls to a special phone number that routes your calls to the answering service.

You can turn call forwarding on and off at will. At any time, you can choose to handle your own phone calls by unforwarding your phone line. It doesn’t have to be all or nothing though. You can also opt to send calls to answering service if no one answers at the clinic or if your line is busy.

This gives clinics the first shot at answering the call. If your team is busy and can’t get to the call within a predetermined number of rings, the call will then automatically forward to the answering service. This flexibility is part of what makes this answering service so appealing.

Do you live answer all of my calls?

With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer your calls.

What happens to my calls when you aren't answering?

They will just go to your regular voicemail.

What will the receptionist say when they answer?

You can give us your own greeting script or we can create one for you that’s proven to work.

Will this work on any phone service?

Yes, you will just need to forward your phones to CallHero when you want to turn it on.

How does charging by the minute work?

It’s like your cell phone plan. The minutes start when they talk to somebody.

If all CallHero did was you answer 1 extra call a day (evening shifts, weekends, sick days, lunch breaks, staff quits), would that be worth $597?

 

Difference between Virtual Receptionist and Virtual Admin?

Virtual Receptionist is phones. Virtual Admin is tasks.

Do they do outbound calls?

Yes. They do outbound calls including missed calls and Did not book 'winback' calls.

Can I give you a list so you can do outbound calls?

Not right now. We are getting a lot of owners asking for this so we will likely do it soon. We plan to be offering this in the future.

How do the rings work, does it take time before it gets forwarded to the VR team?

You can set how many rings you want using the app. And when you want it forwarded.

If I have multiple clinics, do I pay 597 per location?

No you can forward any location to any number on CallHero. The price is $597month + $100/month for each additional location. For example…  $597/month + $100x10/month = $1597/month (includes 250 minutes). NOT $597 x 10 = $5970 per month

 

Are There Any Contracts?

We have a 3-month commitment in the beginning. Because we don’t want to sound like a call center like all the other VR services. We spend a lot of time learning the ins and outs of your clinic so that when a patient calls in, it sounds like someone who works there, not a call center.

Plus our coaches spend a lot of time training your Virtual Receptionist for your specific clinic and based on how you want your phones handled.

However, most clinics achieve an ROI in the first month but the biggest ROI comes in 3 months. That’s why we have a 3-month commitment. After you are free to cancel anytime.