Never Miss a Call, Even on Sick Days or During Patient Care
CallHero’s Virtual Receptionists are custom trained to book patient callers directly into your software
Trusted By Solopreneurs to Multi Location Clinic Owners
Most Clinics Lose 37% In Patient Leads From Their Phones
Missed calls, untrained staff in phone performance, receptionist turnover, or sick days – these revenue leaks can add up. Backup your receptionist coverage with CallHero.
Your Front Desk’s Best Friend & Backup
Custom Trained For Your Clinic
CallHero virtual receptionists work just like a receptionist working at your clinic. Trained by seasoned business coaches, they work closely with you to refine and adapt your existing call scripts, and customize how you ’d like your calls to be answered.
Extended 14-Hour Phone Coverage
With our Call Answering Service, never miss a patient call with continuous coverage from 8 am EST to 10 pm EST.
Direct Booking Into Your Software
Our virtual receptionists are trained with your current scheduling system, booking appointments for both new and returning patients.
Significant Cost Savings
Experience up to 35% savings on wages when compared to in-house staff. Say goodbye to spending money on job postings, sifting through resumes, interviews, and managing sick days or staff turnover.
Fluent English & Quality Education
Our Offshore Virtual Assistants are college-educated, English-proficient, and handpicked from the top 1% to meet your practice’s specific needs.
Transparent Call Metrics & Recording
With CallHero, you’re set to achieve remarkable results. Expect a 90% answer rate and an impressive 80% booking rate – the best in the industry. Plus, with recorded calls, you can listen to ensure your phone calls are being handled like you want.
Increase Booking & Answer Rates
With CallHero’s training and software to increase answer rates to 95% and booking rates to 80%. Enhance the patient experience over the phones, beating your competition, and directly impacting revenue growth.
Multi Clinician Practices
Multi Location Practices
Types Of Clinics We Serve
Physical Therapy Clinics
Massage Therapy Clinics
Learn How Businesses Like Yours Use CallHero To Backup Your Receptionist Coverage
Less HR Headaches
"Callhero's Virtual Receptionist has been wonderful. It is so great not to have to train a new team, not to have to deal with people calling in sick, they are contractors and not employees, and our phones are always being answered. Plus our revenue has gone up. CallHero's Virtual Receptionists are absolutely fantastic and I can't imagine going back to any other way."
- Katie White
Clinics From U.S, Canada, & Australia Love CallHero
"I made $8,000 this month using CallHero and I don't miss phone calls anymore."
"I made an extra $2500/month because of CallHero"
"Now we can track my front desk phone performance across 3 my clinics"
"I'm able to implement a system to easily track every new patient that does not book"
"I made $72,000 using CallHero in the last 8 months at my massage clinic"
"I was running blind before CallHero and didn't know my call metrics"
"I made an extra $15,000/month because of CallHero"
"Now I can hold my front desk accountable for their conversion numbers"
"CallHero has boosted my confidence with the phones"
"I increased my booking rate from 60% to 80% with CallHero"
"Within a few months my answer rate jumped from 74% to 95%"
"I thought she was doing a good job on the phones before CallHero"
Meet Your Potential Virtual Receptionist
Get acquainted with the voice that represents your clinic. Discover how our virtual receptionist support your practice.
HIPAA-Compliant for Patients’ Safety and Yours
At CallHero, privacy is our top priority. Our platform is built from the ground up with the strictest standards to ensure the security of patient data. Rest assured, we are fully HIPAA compliant.
Long-term Commitments? Nope.
We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.
Helpful Content To Help You
Frequently Asked Questions
When you want CallHero’s answering service to handle phone calls, you can easily forward your calls to a designated phone number. This number routes your calls to our professional Virtual Receptionists. You can also customize call forwarding to suit your needs.
Certainly! You have the flexibility to turn call forwarding on and off as needed. You can also opt to send calls to our answering service if no one answers at the clinic or if your line is busy.
Yes, during your chosen service hours, our skilled virtual receptionists will personally answer your calls, ensuring a seamless patient experience.
Calls not answered by our team will be directed to your regular voicemail.
You can provide your own greeting script or let us create one that’s proven to work effectively.
Absolutely, you just need to forward your phones to CallHero when you’re ready to activate the service.
Similar to a cell phone plan, billing starts when our receptionists engage in conversation with callers.
No, the minimum commitment for CallHero’s Virtual Receptionist service is 6 months, and we do not offer refunds or cancellations before that time period. The 6-month commitment ensures that our customers have sufficient time to fully experience and benefit from our service. It also allows us to provide exceptional support and service during this period.