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Elite Healthcare Virtual Assistants To Support Your Practice

Grow your practice faster, smarter and save 50% on labour cost.

Trusted By Rehab, Dental, Medical, & Veterinary Professionals

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Stretched Thin Between Admin Tasks and Your Practice?

Hire full-time elite offshore Virtual Assistants to manage admin tasks, bookkeeping, call answering, marketing, email, social media, and medical support. Unlock growth without HR headaches, saving 50% on labour costs.

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Go Home Before 5 O’Clock

Fluent English & Quality Education

Our Offshore Virtual Assistants are college-educated, English-proficient, and handpicked from the top 1% to meet your practice’s specific needs.

Only $9.50 An Hour

Our pricing is the lowest in the industry at $9.50 per hour with no contracts and no setup fees. If your assistant isn’t perfect we’ll find you an alternative.

Hire for Just 20 Hours Each Week

Affordable, Flexible Virtual Assistants: $9.50/hr for just 20 hours each week. No long-term commitment – Perfect for solopreneurs and supporting your existing front desk teams.

Interview Within Days

We’ll source, interview, vet, and place your Virtual Assistant in less thatn a week. The entire hiring process is done for you.

Use Any EMR/EHR Software

Your virtual assistant can be trained in any EMR/EHR or software you use. They will familiarize themselves with your workflow.

Same Time Zone

They work during your normal business hours – despite the time difference.


Built by a Practice Owner, For Owners & Healthcare Professionals

CallHero was founded by Rick Lau, a practice owner, in 2015. He wanted to find a better solution after years of running a clinic, fighting with his EMR, and working after 5 PM after growing a network of 127 physical therapy and chiropractic clinics.That’s when CallHero was born.Rick Lau has been using CallHero Virtual Assistants in his practice and business since then.It has saved him lots of stress, money, and most importantly, time.

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What Can I Outsource to a Virtual Assistant?

Insurance Verification Calls

Outbound Calls

Appointment Scheduling

Medical Transcription

Social Media Management

Online Marketing

Email Management

Billings & Collections

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Types Of Clinics We Serve

Dental Offices

Physical Therapy Clinics

Chiropractic Clinics

Massage Therapy Clinics

Naturopathic clinics

Medical Spas

Medical Clinics

Veterinary Clinics

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Learn How Katie is Saving Labour Costs & Boosting Productivity

“CallHero’s Virtual Receptionists are absolutely fantastic and I can’t imagine going back to any other way.”

- Katie White

"I made $72,000 using CallHero in the last 8 months at my massage clinic" 

"I was running blind before CallHero and didn't know my call metrics"

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"I made an extra $15,000/month because of CallHero"

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"Now I can hold my front desk accountable for their conversion numbers"

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"CallHero has boosted my confidence with the phones"

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"I increased my booking rate from 60% to 80% with CallHero"

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"Within a few months my answer rate jumped from 74% to 95%"

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"I thought she was doing a good job on the phones before CallHero"

Flat Rate Pricing

Our pricing is simple and transparent at the flat-rate of $9.50/hour along with no contracts and no setup fees.

$9.50

USD per hour

  • 100% Flat-Rate & No Overtime
  • No Long Term Contracts & Setup Fee
  • Pick & Choose Who To Work With
  • Work With The Same Person, Everyday
  • Perfect Fit & Replacement Guarantee 
  • Discounted pricing available for Canadians
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Flat Pricing: Only $9.50 An Hour

We know you’ll love CallHero, which is why we offer month-to-month billing  and let you cancel at any time after 6 months hassle-free.

Helpful Content To Help You

Frequently Asked Questions

How can a Virtual Assistant benefit my practice?

A Virtual Assistant can handle administrative tasks, manage appointments, answer calls, assist with marketing and social media, and even manage patient billing inquiries, allowing you to focus on patient care.

Can a Virtual Assistant handle marketing for my practice?

Absolutely! Our Marketing Assistants are adept at managing your online & offline marketing strategies, handling social media platforms, and helping your practice attract more patients.

Are there Virtual Assistants specialized in medical tasks?

Yes, we have Medical Assistants who can handle patient-related tasks, billing inquiries, and other healthcare-specific duties ensuring your practice runs smoothly.

Will my Virtual Assistant speak fluent English?

Every Virtual Assistant, whether they’re an Administrative Assistant, Marketing Assistant, or Medical Assistant, is college-educated, highly proficient in English, and comes from the top 1% of candidates.

How quickly can I start working with a Virtual Assistant?

The hiring process for all our Virtual Assistants, including Medical Assistants, is streamlined to get them onboarded within approximately 2 weeks. We manage the entire recruitment process for you.

Do Virtual Assistants work in my time zone?

Yes, despite any time differences, our Virtual Assistants work during your normal business hours to ensure seamless communication and task management.

What software can the Virtual Assistants use?

Our Virtual Assistants are trained to integrate seamlessly with your current scheduling software, handling appointments for both new and returning patients.

How does the 14-Hour Phone Coverage work?

Each Virtual Assistant comes equipped with our call answering service, providing continuous coverage from 8 am EST to 10 pm EST, ensuring you never miss a patient call.

What tools can I provide access to for my Virtual Assistant?

Your VA can be given access to commonly used professional tools like company email, Slack, Zoom, and any other software that your in-house team uses.

What if I’m not satisfied with my Virtual Assistant?

Your satisfaction is our priority. If for any reason you’re not content with your VA, we offer a replacement guarantee to ensure you get the support your practice needs.

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