The Best Way to Get More Patients For Less Is By
Identifying Holes On Your Phones And Plugging Them Up...
Quickly see each of your front desk's call metrics like answer rate, booking rate, and win-back rate. Then you can tailor your training to what they need help with. For example, Susy is only booking 50% of calls. CallHero tells you why and then trains them for you with CallHero Academy to boost their booking rate up to 85%. The more calls you can convert into patients the less it costs you to acquire a patient. You can even listen to each call with our call recording software.
CallHero's conversational analysis AI automatically tags the call with the exact reason they did not book for each of your front desk so you don't have to listen to phone calls. Allowing you to train your front desk more efficiently and effectively to book even more patients. Fully HIPPA compliant.
CallHero's call tracking and call recording software matches incoming calls to your marketing campaigns like facebook, google, seo, referrals, yellow pages, doctor pads, etc. Tells you how many calls, how many booked patients, and how much revenue each of your campaigns generated. So you can make smarter decisions with your marketing money and shift your money away from what's not working toward what is.
Tells You The Times/Days The Most
Missed Calls Happen
Know hour by hour, day by day when you’re getting the most calls and missed calls. Armed with this data you can more efficiently schedule staff work hours around those times or know when to use CallHero's Push button Answering or Virtual Receptionist Service to back up your front desk during peak hours.
Boost Your Booking And Answer
Rate With CallHero Academy
Don't have time or know how to train your front desk? Have CallHero Academy do it all for you. Your front desk can simply log in and get instant access to proven phone scripts to handle virtually any objection. Like price, that time doesn’t work for me, let me call you back, do you offer xyz, etc.
Plus contains 13 front desk training modules to go through whenever they like created by Sanjeev Bhatia... who spent 15 years in the trenches running patient experience operations for both Lifemark (400+ clinics) and Myodetox. Included FREE.
Book More Calls With Call
Metrics & Recording
Get real time metrics of your call funnel and keep your team accountable to results. Increasing your answer rates by setting daily targets. What gets measured gets done. This will transform the phone culture and call management systems at your business. You can also find out what hours you are missing the most calls and optimize your staff schedules
Get "Peace Of Mind" With Your Inbound & Outbound Calls
CallHero Tells You What's Working, What's Not, and How To Fix It
Callhero's Call Tracking gives you complete visibility in how you’re doing on the phones from how many calls you’re getting, missing, booking rate, and win-back rate.
Get a virtual receptionist fully managed and trained for taking calls and converting callers into appointments - for a fraction of the cost of a full-time one. This is Optional and NOT required. But great to use during off hours, to save money, or supplement your front desk.
A fully featured Phone Service for Clinics (a.k.a virtual phone system) so you can get rid of your of your phone bill completely. This is optional and NOT required. You can still use your current phone system.
CallHero call recording tells you exactly what each one of your front desk needs to work on. Then trains them for you with Callhero Academy to help you convert even more callers into appointments and impact even more people in your community. Included for free.
Perfect for Dentists, Physical Therapists, Chiropractors, Doctors and other Healthcare Professionals.
Win Back "Lost" Patients
"I made $17,000 with CallHero software and my staff loves it"
"By using CallHero winbacks daily, I'm seeing big revenue
gains across my 21 clinics"
How Much Revenue Are You Losing Each Month Because Of Your Phones?
Patients today have more options for care than ever before. Unlike other VR services that just know how to answer the phones. Callhero’s Virtual receptionists are trained to convert price shoppers or those on the fence into scheduled appointments to help you get even more patients... without spending a dime more on advertising. See how much extra revenue Callhero’s VRs could make you by using the revenue calculator to the right or below if on mobile.
Your front desk can work from home by routing your clinic calls to their home or cell phone. All communications coming from your practice number.
Clinics From U.S, Canada, United Kingdom,
And Australia Trust CallHero
"I made $8,000 this month using CallHero and I don't miss phone calls anymore."
"I made an extra $2500/month because of CallHero"
"Now we can track my front desk phone performance across 3 my clinics"
"I made $72,000 using CallHero in the last 8 months at my massage clinic"
"I'm able to implement a system to easily track every new patient that does not book"
"I was running blind before CallHero and didn't know my call metrics"
"I made an extra $15,000/month because of CallHero"
"Now I can hold my front desk accountable for their conversion numbers"
"CallHero has boosted my confidence with the phones"
"I increased my booking rate from 60% to 80% with CallHero"
"Within a few months my answer rate jumped from 74% to 95%"
"I thought she was doing a good job on the phones before CallHero"