Why Are You Spending Money On Marketing When You Are Not Answering The Phones

CallHero Measures Your Patient Experience Over The Phones 

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What is Your Answer Rate 
And Why Do You Need To Know?

From: Rick Lau

Subject: Calling All Clinic Owners!

Are you spending thousands of dollars every month on your healthcare marketing? But not getting any more new patients in your schedule

Social media & digital marketing trends have really gotten out of control lately. It's time to go back to the basics. 

I can guarantee this, you already have new patients calling and you don't need to spend more on marketing.

The money is in your phones!

But... like most clinics, your answer rate is the problem.

Don’t spend anymore money on marketing (not one penny) until you know with CONFIDENCE you're answering 95% of those calls.

Let Me Show You Why Thousands Of Owners
JUST LIKE YOU Are Getting Their Answer Rates Tested

Did you know the average clinic only answers 70% of calls? 

And that's a pity because the money is in the phones!

If you get 1000 calls each month and you're not answering 300 calls... Think about what that means to your business, your revenue!

Around 10% of calls are from new patients. So out of 300 calls, you're losing 30 new patient callers — to your competitors... Ouch!

And let me be crystal clear about one thing, I'm talking about a human picking up the call, not voicemail.
Do new patients leave voicemails? Of course not. They just move onto calling your competitor, never to be seen again.

If you’re not answering the phones or putting too many callers on hold, you're just wasting your hard earned healthcare marketing money — completely wasted!

You need to find out, now.

Take the test and know with CONFIDENCE whether your team is doing a great job with answering the phones

The CallGrader test is normally $250 — Today you can get your calls graded for just $20

HURRY!  This Offer Won't Last Long

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Here's What Other Clinics Are Saying


 Owner of Synergy Health 


I can’t believe this whole time my gut feeling was telling me that my team was doing a great job with answering the phones.


 Owner of Maximum Potential 


I shared the answer rate at my last staff meeting and I was actually surprised at how responsive everyone was. They wanted to learn how to improve it.


 Owner of Body Restorations


This test made me realize my front desk is really my sales team.  Now I use this test for all new hire training to help me with my staffing changes.

What You'll Get From This Test

Confirm Your Gut Feeling

You need to know with confidence whether your clinic is doing a good or bad job with answering the phones

Patient Experience Metric

Your answer rate is a powerful patient experience metric you can share with your team and use to give praise and feedback

New Hire Training Tool

Use this test to measure the impact before and after making any staffing changes in your business - new hires or staff shortages

The CallGrader test is normally $250 — Today you can get your calls graded for just $20

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How The CallGrader Test Works

Step 1

Get Secret Shopper Calls

We made it super easy and there is nothing technical to this test. Our automated system will randomly call your clinic over the next 4 weeks.

Step 2

Your Staff Answers

When your staff picks up the phone, they will get an automated voice message saying they called the wrong number or asking for Jane. We measure whether your clinic answered the phone and how long it takes

Step 3

Get Detailed Report

We'll deliver a detailed one page report on your clinic's answer rate and call performance with instant strategies you can use to improve your results

See how Jamie made an extra $15,000 from this test

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See how Ranah confirmed her gut feeling about her clinic's answer rate with this test 

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See how Ian got visibility of his phones with the CallGrader test

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Here's What To Do Next

Like I mentioned before, you can get your calls graded for only $20, just to help CallHero pay for the data and phone fees. Normally we charge $250 for this test. You can imagine how much it would cost you to pay a bunch of random callers to do this for you.   

Oh, and in case you're wondering...

There Is No Catch!

Why are you only charging $20. It seems so cheap??? 

I know there are some websites out there that offer you something cool for almost free, but then stick you into some program that charges your card every month.

This isn't one of them.

There's NO hidden program and NO hidden agenda. You pay the $20, we conduct the CallGrader test, and we give you your detailed report. 

There's no further obligations past that point. You'll just get great data you can use to make key business decisions about your patient experience. 

In case you're wondering why I'm doing this... well, there are actually a few reasons...

1. It's my way of saying thank you for being a dedicated CallHero subscriber and helping me build this community of successful clinic owners.  

2. Because I've been in your shoes. I used to own a bunch of clinics and had no business experience so over the past 15 years I had to teach myself everything. And to get patients in the door, I was spending thousands of dollars every month on marketing.  But I just wasn’t seeing increases in revenue like I thought I should be. I got totally frustrated with the marketing companies I worked with over the years because they couldn’t seem to produce results either.  

So today I want to save you 15 years of hard work and struggle by sharing a really cool tool that can help you generate more new patients at your clinic.

3. I get another one of my products in your hands, and when you see how awesome it is, it should get you excited to buy other stuff from me in the future. 

4. I'm sick of people throwing out marketing strategies and advice when you don't really need it. Perhaps it's because I'm not a marketing guy. I'm an operations guy so I thought it would be a breath of fresh air to give you a tool that helps you fix your clinic operations and increase your revenue, without spending more money on marketing!

So, what are you waiting for?

Here Is My "You've Gotta Be Crazy" Guarantee

I know you'll absolutely love this test. That's why I 100% guarantee it!

If you've not happy, I'll return your $20 phone fees and let you keep your 1 page report and the instant call performance strategies.

That's right. You can get your test results and my instant tips. Just email me or call the number on your receipt and I'll give you back your money with no questions asked.

Sound fair?

This Is Truly A Limited Offer... 
Claim Your CallGrader Test Now (for just $20)... Before We Increase The Price Back to $250...

Thanks for taking the time to read this letter and I look forward to hearing from you soon!

Rick Lau

P.S. In case you're one of those people (like me) who just skip to the end of the letter, here's the deal:

I'm going to get CallGrader to randomly call your clinic over the next 4 weeks (it normally costs $250) for $20.  Yes, you pay just $20 to help me pay for the data & phone fees.

There's no catch... no gimmicks... no obligations. You will NOT be signing up for any "trial" to some monthly program or anything like that.

If fact, if you don't love the CallGrader test - I'll even refund your $20 (and you can keep your 1 page report and the instant call performance strategies I will be giving you).

So, Click the button below to get your ANSWER RATE TESTED NOW. You won't regret it.