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All-in-One Phone System to Grow Your Practice

Manage all your phone calls and communication with CallHero’s easy to use phone system. Make and receive calls from anywhere. Provide a better phone experience for your staff and customers.

Trusted By Rehab, Dental, Medical, & Veterinary Professionals

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Reduce Your Phone Costs and Boost the Phone Experience for Your Staff.

Get rid of your phone bill by switching to CallHero. Help your front office increase productivity using technology.

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All-in-One Phone Systems to Increase Staff Productivity

Easily Call and Text with Your Business Phone Number

CallHero lets you call and text from your business number, adding up to 5 phone lines to manage peak call times and growing demand seamlessly

Seamless Computer and Phone Integration

Enjoy seamless integration between your phone and computer for convenient click-to-call functionality. Simply click ‘dial,’ and your phone will ring and dial out for you, eliminating manual dialing and streamlining communication on both devices

Auto Text Back

Never lose a patient with automatic text messages sent from your business number, ensuring timely communication 24/7 and preventing potential patients from turning to competitors.

Time Saving Visual Voicemail Transcription

See who left messages and read or play them in any order. Choose which ones to effortlessly call or text back, making it the fastest way to manage your voicemails

Make and Receive Calls from Anywhere

Empower staff to make remote calls using your clinic’s caller ID from anywhere, and route calls to staff working from home. Enjoy seamless computer integration with convenient click-to-call, eliminating manual dialing.

Advance Call Forwarding for Multi Locations

Manage calls easily across different locations. Choose how calls are routed—sequentially (one at a time) or simultaneously (all at once). Set ring times, use short ‘whisper’ messages to inform staff, and ensure every call is answered without going to voicemail

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AI Driven Call Recording and Metrics

Use CallHero’s software to set phone targets, align receptionist pay, and improve call handling. AI reveals why patients don’t book and helps staff training to boost conversions. Easily listen to recordings of lost patients and win them back. Call back missed callers, and track team conversion rates and revenue.

Types of Phone We Use

Better experiences start with premium hardware. We provide only the best phones, so you can focus on creating an even better experience for your staff.

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Types Of Clinics We Serve

Dental Offices

Physical Therapy Clinics

Chiropractic Clinics

Massage Therapy Clinics

Naturopathic clinics

Medical Spas

Medical Clinics

Veterinary Clinics

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Built by a Practice Owner, For Owners & Healthcare Professionals

CallHero was founded by Rick Lau, a practice owner, in 2015. He wanted to find a better solution after years of running a clinic, fighting with his EMR, and working after 5 PM after growing a network of 127 physical therapy and chiropractic clinics. That’s when CallHero was born. Rick Lau has been using CallHero software in his practice and business since then. It has saved him lots of stress, money, and most importantly, time.

"I made $72,000 using CallHero in the last 8 months at my massage clinic" 

"I was running blind before CallHero and didn't know my call metrics"

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"I made an extra $15,000/month because of CallHero"

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"Now I can hold my front desk accountable for their conversion numbers"

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"CallHero has boosted my confidence with the phones"

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"I increased my booking rate from 60% to 80% with CallHero"

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"Within a few months my answer rate jumped from 74% to 95%"

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"I thought she was doing a good job on the phones before CallHero"

Long-term Commitments? Nope.

We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.

Frequently Asked Questions

How can a phone system handle high call volumes in a clinic?

Phone systems can provide up to 5 phone lines to manage peak call times efficiently and offer call routing options to ensure calls are answered promptly. This makes it an ideal phone system for clinics and small businesses.

 

What is click-to-call and how does it work?

Click-to-call allows you to dial numbers directly from your computer. With a VoIP phone service, simply click “dial” and your phone will ring and connect the call, eliminating the need for manual dialing, perfect for a small business phone system.

Can phone systems send automatic text messages to missed calls?

Yes, VoIP phone services can automatically send text messages to missed calls, ensuring timely communication and reducing the chance of losing potential patients, which is crucial for phone systems for clinics

How does visual voicemail transcription save time?

Visual voicemail transcription lets you read or listen to voicemails in any order, choose which ones to respond to, and quickly call or text back, making voicemail management fast and efficient. This feature is highly beneficial for any small business phone system.

What advanced call forwarding options are available for phone systems?

Advanced call forwarding options, including sequential and simultaneous call routing, ensure calls are directed efficiently. Features like setting ring times, using whisper messages, and call confirmation prevent calls from going to personal voicemail. These options are essential for both phone systems for clinics and small businesses.

How can call recording and metrics improve clinic performance?

Call recording and metrics help set phone targets, align receptionist pay with performance, and improve call handling. AI analysis provides insights into why patients aren’t booking, aids in staff training, and boosts conversions. This makes it a valuable VoIP phone service for phone systems for clinics.

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