Know Exactly Which Marketing Drives Your Phone Calls and New Patients
Get crystal-clear visibility into which campaigns generate calls, bookings, and revenue for your clinic.
Why Call Tracking Matters for Your Clinic
If you’re guessing where your new patients come from, you’re leaving money on the table. With CallHero’s call-tracking system, you’ll finally know
Which marketing campaigns generated the call
If an appointment was booked
Whether the call was answered or missed.
How much revenue each campaign produced
No more “How did you hear about us?” guesswork — just clear, data-driven insights that grow your clinic.
Built for Clinics — Not Generic Marketing Software
Unlike traditional call tracking tools, CallHero was built specifically for healthcare clinics — including physiotherapy, chiropractic, dental, and medical practices. You can:
- Assign unique tracking numbers to every marketing campaign (online & offline)
- Route calls seamlessly to your existing phone system — no disruptions
- Ensure full HIPAA compliance and patient data protection
- Use month-to-month billing with no long-term contracts
How CallHero Works
Create Tracking Numbers
Assign unique tracking numbers to each campaign. This lets you easily measure performance and know exactly which campaign is driving results.
Patient Calls → We Track — Every call is logged and attributed automatically.
Whisper Message — Before your receptionist answers, they know which campaign the caller came from.
Dashboard & Insights
Track calls, bookings, and ROI — and recover missed opportunities.
Key Benefits of CallHero for Clinics
Better Marketing ROI
Identify which campaigns actually bring in patients.
More Bookings
Identify which campaigns actually bring in patients.
Fewer Lost Opportunities
Identify which campaigns actually bring in patients.
Front Desk Accountability
Identify which campaigns actually bring in patients.
Scalable Growth
Identify which campaigns actually bring in patients.
HIPAA-Compliant for Patients’ Safety and Yours
At CallHero, privacy is our top priority. Our platform is built from the ground up with the strictest standards to ensure the security of patient data. Rest assured, we are fully HIPAA compliant.
Frequently asked questions.
What is CallHero?
CallHero is an AI-powered phone system for clinics that answers calls, records conversations, analyzes performance, and helps convert more callers into booked appointments.
How does CallHero work with my current phone number?
CallHero connects to your existing phone system or VoIP provider, allowing you to keep your current clinic number without replacing any hardware. Alternatively, you can also switch over to our in-house VoIP phone provider.
How does CallHero help my front desk team perform better?
CallHero records every call, identifies booking outcomes, and provides clear metrics like answer rate and booking rate so you can coach your team using real conversational data.
How long does CallHero take to set up?
Most clinics can set up CallHero in 2-4 weeks, and improvements in answered calls and booked appointments often happen within the first few weeks.
Can CallHero help recover missed or unbooked patient calls?
Yes, CallHero identifies callers who did not book and explains why, making it easy to call them back and recover lost opportunities.
Does CallHero increase booked appointments?
Yes, clinics commonly increase answer rates to over 90% and improve new patient booking rates through call tagging, call analytics, AI assistance and access to recordings
Is CallHero compliant with healthcare privacy rules?
Yes, CallHero supports HIPAA-compliant workflows, secure call recording, and encrypted data storage designed for healthcare clinics.
What types of clinics can use CallHero?
CallHero works for any clinic size, from solo providers to multi-location groups, and delivers strong results for clinics receiving consistent new patient calls.
Do I need a long-term contract to use CallHero?
No, CallHero is a month-to-month subscription with no long-term commitment, and you can cancel anytime.
Ready to Upgrade Your Clinic’s Communication?
Stop losing patients to missed calls and outdated systems. Switch to a clinic-focused small business phone system that keeps your front desk performing at its best.
