Communicate the Way Patients Prefer with Business Text Messaging
CallHero is the all-in-one communication that makes running your clinic as easy as sending a sms text
Trusted By Rehab, Dental, Medical, & Veterinary Professionals
No more missed calls, voicemails or phonetag
Save time with your staff's time with CallHero's business text messaging and auto text back.
95% of text messages are read within 5 minutes after being sent.
Auto Text Back
Perfect for missed calls. Never lose a patient with automatic text messages sent from your business number, ensuring timely communication 24/7 and preventing potential patients from turning to competitors.
Save Staff Time
Manage all your client communication (call recording, metrics, visual voicemails, text, web chat) from easy-to-use inbox without changing your current phone system. Free up your staff to focus on revenue generating tasks and enhancing the patient experience.
Schedule More Patient Reactivations/Recalls
Easily reactivate more past patients with SMS business text messaging. Your clinic could handle five or more text conversations in the time it takes to make a typical phone call.
Get More Google Reviews
Encourage your patients to leave Google reviews with your sms marketing, helping you grow your Google ranking and attract more new patients.
Reschedule Cancellations & No Shows Faster
Use appointment reminders with sms text messaging to prevent no-shows and efficiently reschedule cancellations and no-shows, avoiding phone tag to keep your schedule full.
Text Directly from Your Current Phone System
Types Of Clinics We Serve
Dental Offices
Physical Therapy Clinics
Chiropractic Clinics
Massage Therapy Clinics
Naturopathic clinics
Medical Spas
Medical Clinics
Veterinary Clinics
Built by a Practice Owner, For Owners & Healthcare Professionals
CallHero was founded by Rick Lau, a practice owner, in 2015. He wanted to find a better solution after years of running a clinic, fighting with his EMR, and working after 5 PM after growing a network of 127 physical therapy and chiropractic clinics. That’s when CallHero was born. Rick Lau has been using CallHero software in his practice and business since then. It has saved him lots of stress, money, and most importantly, time.
"I made $72,000 using CallHero in the last 8 months at my massage clinic"
"I was running blind before CallHero and didn't know my call metrics"
"I made an extra $15,000/month because of CallHero"
"Now I can hold my front desk accountable for their conversion numbers"
"CallHero has boosted my confidence with the phones"
"I increased my booking rate from 60% to 80% with CallHero"
"Within a few months my answer rate jumped from 74% to 95%"
"I thought she was doing a good job on the phones before CallHero"
Long-term Commitments? Nope.
We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.
Frequently Asked Questions
Text messaging with CallHero allows you to streamline your SMS marketing efforts by sending and receiving messages directly from our platform. With features like automated responses and appointment reminders, CallHero enhances your business’ communication capabilities.
Yes, with CallHero, you can easily send mass texts to multiple recipients simultaneously for your SMS Marketing campaigns. Additionally, our platform allows you to upload spreadsheets containing contact information, streamlining the process of reaching out to your audience effectively.
At CallHero, privacy is our top priority. Our platform is built from the ground up with the strictest standards to ensure the security of patient data. Rest assured, we are fully HIPAA compliant.
Yes, you can! CallHero’s Smart Text feature enables you to customize automated responses for missed calls, providing a personalized experience for your clients. Whether you’re unavailable or busy, you can maintain seamless communication and enhance customer satisfaction.
CallHero streamlines patient communication by allowing you to manage all interactions, including SMS text messages, web chat, and phone calls, from a single, user-friendly inbox. By consolidating communication channels, CallHero frees up your team’s valuable time, enabling them to focus on enhancing the patient experience and delivering exceptional care.
