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Track and Convert More Fax Referrals

Quickly call back doctor and insurance referrals using our referral management software

Trusted By Rehab, Dental, Medical, & Veterinary Professionals

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No more spreadsheets to manage fax referrals and outbound calls

Stop losing referrals and boost conversions with CallHero’s referral management tracking 

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Increase Productivity with Fax Referral Tracking

Track the status and conversion rates of fax referrals. Identify top-performing referrals and agents to enhance productivity and workflows. Prompt staff to follow up on voicemails from previous day to ensure no fax referral is missed.



Be the First to Contact with Auto Text

Send automated text messages after receiving fax referrals to schedule appointments or notify patients of a callback, ensuring you connect before competitors and reducing the time to reach patients.

Improve Outbound Calls with Call Recording & Metrics:

Set daily outbound call targets and align receptionist pay with performance. Easily listen to recordings, improve call handling, and track key metrics like response times, number of calls, call outcomes, reasons patients didn’t book, and conversion rates.

Boost Conversion Rates with Faster Response Times

Ensure prompt follow-up with referred patients, doctors, and insurance companies, boosting conversion rates and response times.

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AI Conversation Intelligence

Use appointment reminders with sms text messaging to  prevent no-shows and efficiently reschedule cancellations and no-shows, avoiding phone tag to keep your schedule full.


Types Of Clinics We Serve

Dental Offices

Physical Therapy Clinics

Chiropractic Clinics

Massage Therapy Clinics

Naturopathic clinics

Medical Spas

Medical Clinics

Veterinary Clinics

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"I made $72,000 using CallHero in the last 8 months at my massage clinic" 

"I was running blind before CallHero and didn't know my call metrics"

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"I made an extra $15,000/month because of CallHero"

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"Now I can hold my front desk accountable for their conversion numbers"

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"CallHero has boosted my confidence with the phones"

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"I increased my booking rate from 60% to 80% with CallHero"

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"Within a few months my answer rate jumped from 74% to 95%"

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"I thought she was doing a good job on the phones before CallHero"

Long-term Commitments? Nope.

We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.

Frequently Asked Questions

What is referral management software?

Referral management software helps healthcare practices manage and track patient referrals from various sources like doctors and insurance companies. It centralizes referral information, streamlines workflows, and ensures timely follow-up to improve patient care and conversion rates. This software is essential for efficient referral management and outbound call recording, ensuring no referral is missed.

 

How does outbound call recording work?

Outbound call recording captures and stores phone conversations between your staff and patients. This feature allows you to review calls for quality assurance, training purposes, and compliance with industry regulations. It also provides valuable insights into patient interactions and helps improve call handling, which is crucial for effective referral management software.

Is CallHero’s software HIPAA compliant?

Yes, CallHero’s referral management and outbound call recording software are fully HIPAA compliant. This ensures that all patient information and communications are securely managed in accordance with industry standards, safeguarding patient privacy and data security. This compliance is vital for any referral management software used in medical, physical therapy, chiropractic, optometry practices, and dental offices.

Can AI improve outbound call performance?

 Absolutely. CallHero’s AI-powered software analyzes call data to provide actionable insights, set daily call targets, and track performance metrics like callback times and conversion rates. This helps your team handle calls more efficiently, align pay with performance, and ultimately boost your outbound call success rates. AI outbound calls and outbound call recording are integral to enhancing your practice’s call performance.

What types of referrals can be tracked with CallHero?

The centralized inbox allows you to manage all referrals in one place, ensuring no referral is missed and enabling you to follow up promptly with patients, doctors, and insurance companies. This comprehensive tracking capability is a key feature of effective referral management software and outbound call recording solutions

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