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Boost Front Desk Phone Performance with AI

Make more money with call metrics, recording, texting, reviews, web chat, and fax referral tracking using CallHero’s patient communication software

Trusted By Rehab, Dental, Medical, & Veterinary Professionals

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Most Clinics Lose 37% In Leads From Their Phones

Missed calls, untrained staff in phone performance, receptionist turnover, or sick days – these revenue leaks can add up.

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Why 1000+ Practices Like Yours Love CallHero

Attract More Clients


Beat your competitors; know which marketing campaigns ring phones.

Train Staff Better


Boost phone performance; increase answer and booking rates.

Book More Calls


Use AI, call recording, metrics; uncover why patients didn’t book and winback lost oppo

Never Miss a Call 


Use auto text back or virtual assistant and never miss a new patient, even on sick days.

Save Staff Time


Manage all your client communication (calls,  metrics, visual voicemails, text, web chat) from easy-to-use inbox.

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Upgrade Your Patient Experience & Make More Money

Receptionist Phone Training

Utilize CallHero training & software to manage daily phone operations, achieving daily 95% answer rates and 80% booking rates with proven phone scripts for handling any objections.

AI Call Recording & Metrics

Harness CallHero’s AI software to set daily phone targets, align receptionist pay with performance, and transform phone culture. Listen to calls, handle calls better, and increase your conversion rates.

Auto Text Back

Perfect for missed calls. Never lose a patient with automatic text messages sent from your business number, ensuring timely communication 24/7 and preventing potential patients from turning to competitors.

Win Back Lost Opportunities

Easily listen to recordings of lost patients who didn’t book and win them back. Or call back the missed caller who didn’t leave a voice message. Track each team member’s conversion rate and revenue earned.

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How Much Revenue Could You Be Losing From Your Phones Every Month?

Use this tool to find out in just 5 seconds. Click the button to see how much money you are losing each month from your phones.

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AI Conversation Intelligence

AI-driven analysis uncovers why patients aren’t booking, tags reasons, and aids in receptionist training. Increase your winbacks. Improve marketing, sales, and conversions. Fully HIPAA compliant.

Marketing Call Tracking

Don’t guess which marketing is working. Know what makes your phones ring. Identify campaigns like Google, Facebook, Community, and Doctors that are working. Track calls, conversion, revenue, and boost your ROI.

Affordable Virtual Assistants

We find you amazing employees overseas that cost only $9.50/hr.  Outsource tasks such as insurance verification calls, reactivation calls, social media management, billings & collections, and any admin tasks

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Types Of Clinics We Serve

Dental Offices

Physical Therapy Clinics

Chiropractic Clinics

Veterinary Clinics

Massage Therapy Clinics

Medical Spas

Medical Clinics

Naturopathic clinics

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Learn How Clinics Like Yours Use CallHero to Make Money

“I made $17,000 with CallHero software and my staff loves it”

- Karen Elliott

“By using CallHero winbacks daily, I’m seeing big revenue gains across my 21 clinics”

- Shafiq Bhanji

“CallHero’s Virtual Receptionists are absolutely fantastic and I can’t imagine going back to any other way.”

- Katie White

“I increased my booking rate from 60% to 80% with CallHero”

- Luke Fernandes

Clinics From U.S, Canada, & Australia Love CallHero

"I made $8,000 this month using CallHero and I don't miss phone calls anymore."

"I made an extra $2500/month because of CallHero"

"Now we can track my front desk phone performance across 3 my clinics"

"I'm able to implement a system to easily track every new patient that does not book"

"I made $72,000 using CallHero in the last 8 months at my massage clinic" 

"I was running blind before CallHero and didn't know my call metrics"

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"I made an extra $15,000/month because of CallHero"

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"Now I can hold my front desk accountable for their conversion numbers"

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"CallHero has boosted my confidence with the phones"

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"I increased my booking rate from 60% to 80% with CallHero"

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"Within a few months my answer rate jumped from 74% to 95%"

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"I thought she was doing a good job on the phones before CallHero"

More Reviews
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HIPAA-Compliant for Patients’ Safety and Yours

At CallHero, privacy is our top priority. Our platform is built from the ground up with the strictest standards to ensure the security of patient data. Rest assured, we are fully HIPAA compliant.

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Long-term Commitments? Nope.

We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.

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Helpful Content To Help You

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Frequently Asked Questions

What is CallHero?

CallHero’s all-in-one platform empowers clinics with advanced call analytics, recording, tracking, and receptionist training tools for seamless communication and improved patient interactions.

How Does CallHero Assist with Receptionist Training?

CallHero’s platform provides a valuable tool for training receptionists. Our call recording feature enables you to review and analyze every call, identifying strengths and areas for improvement. This information can then be used for training purposes, helping your receptionists to refine their phone handling skills, improve their objection handling, and enhance the overall patient interaction experience. Our advanced AI also tags the exact reason a patient didn’t book, providing targeted insights for training and development.

Why Do My Receptionists Need Specialized Training?

Receptionist training helps your front desk team handle calls more effectively, leading to improved patient experience, increased appointment booking rates, and better patient retention. CallHero’s AI-driven call recording software provides valuable insights for practical, real-world training.

How Can I Measure Call Metrics?

With CallHero, measuring call metrics is simple. Our software automatically records and analyzes each call, providing you with key metrics such as call duration, call frequency, peak call times, and reasons for call outcomes.

How Does Call Tracking Help Clinics in Their Marketing Efforts?

Call tracking allows clinics to trace the origin of incoming calls, measure the success of marketing campaigns, and identify areas for improvement to boost patient acquisition.

What is a Virtual Receptionist?

A virtual receptionist is an automated system that handles calls for your business. They can answer calls, route them to the appropriate person, and take messages. CallHero enhances this further by providing detailed analysis of each call for better training and service improvement.

Is CallHero HIPAA-Compliant to Protect Patient Information?

Yes, CallHero prioritizes data security and privacy, and the platform is fully HIPAA-compliant, safeguarding patient information and ensuring confidentiality.

How Does CallHero Ensure the Security of Call Recordings and Sensitive Data?

CallHero employs strict access controls, encryption, and secure storage practices to protect call recordings and sensitive patient data, adhering to HIPAA standards.

How Can I Record All Calls for My Business?

Using call recording software like CallHero, recording calls to your business is straightforward. Our system integrates with your phone system and activates every time a call is placed. Not only does it record the calls, but CallHero’s advanced AI also analyzes the conversation, categorizing it based on factors such as the team member speaking, the subject of the call, the source marketing campaign, and call length.

Can CallHero’s Call Recording Software be Integrated with My Existing Phone System?

Yes, CallHero is designed to integrate seamlessly with your existing landline or VoIP phone systems and other platforms.

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