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[Free Webclass]

How Top Clinic Owners Delegate and Hold Their Staff Accountable Without Them Quitting

On this episode of New Patient Secrets, you will learn...

We're going to show you...
  • A simple delegation process Karen uses to get things DONE and elevate her team so the clinic is not dependent on her being there. This process allows her to spend as much time as she wants away from the clinic.
  • 5 things every clinic owner should delegate and exactly how to do it the right way (including word for word scripts).
  • Proven script to use when things are not going as expected to get them back on track.
  • What you should never delegate.
  • Karen's time-tested follow up process for maintaining accountability.
  • How to set what's off limits.
  • What to do if a staff member doesn't like what you want them to do (including a proven 2 sentence script to get them to buy in anyway)
  • Step-by-step Checklist for planning your delegation process the right way.
  • Live Q&A at the end where you can ask Karen anything including getting feedback on what you want to delegate.
  • And much more!
ABOUT KAREN CRAVEN
Originally a seasoned sports physiotherapist whom worked with many famous sports teams, Karen is the owner of a multi million dollar physiotherapy clinic in Saskatchewan and an integral contributor to the Canadian healthcare community. She is an active mentor to hundreds of clinic owners through Clinic Accelerator.
ABOUT RICK LAU

Has built and exit many healthcare businesses (clinics, ecommerce, SaaS) over the past 15 years including a network of 127 physical therapy and chiropractic clinics with over 1400 employees. He is one of the most sought-after mentors for clinic owners in Canada and USA where he helps owners double, triple, and even quadruple their profits by optimizing their clinic operations using his proven systems and leadership strategies. Plus he has spent over millions in google and facebook ads during his career.

Rick also founded CallHero, a call recording and conversation analysis software that helps clinics  get even more new patients over the phones from their marketing.