[Free Clinic Owner Training Webinar]

 How to Increase Your Monthly Revenue By Up to 31% By Saving Lost Appointments at Your Front Desk

On this 90 minute webinar, Rick Lau & Jerry Durham (front desk training expert) will show you...

In this new episode you’ll learn:
  • The exact front desk metrics you need to measure to ensure you are not losing money at the admin level
  • How to pay your front desk more with bonuses without breaking the bank
  • What phone script to use on the first call to boost your booking conversion rate up to 85% while dramatically increase your arrival rate and commitment to your therapist's plan of care (this is how the top clinics minimize patient self discharging by training the front desk to take the load off their therapists).
  • This phone strategy wins back lost callers who say “I’ll call you back” or "Let me think about it" 27% of the time 
  • How to easily train your front desk when you don’t have time
  • Plus at the end Jerry and Rick will have a Live Q&A to answer your most pressing questions about any phone script or strategy (a $1,000 value free)

WARNING: We had over 398 clinic owners register for the webinar. You’ll learn insider secrets that big corporations and private equity companies that buy clinics don't want you to know about. 


Has built and exit many healthcare businesses (clinics, ecommerce, SaaS) over the past 15 years including a network of 127 physical therapy and chiropractic clinics with over 1400 employees. He is one of the most sought-after mentors for clinic owners in Canada and USA where he helps owners double, triple, and even quadruple their profits by optimizing their clinic operations using his proven systems and leadership strategies. Plus he has spent over millions in google and facebook ads during his career.

Rick also founded CallHero, a call recording and conversation analysis software that helps clinics  get even more new patients over the phones from their marketing.

Jerry Durham has 24 years of experience in private practice . Plus has trained 100s of clinic owners and front desk using these exact phone scripts to maximize the number of new patients they get from the calls they’re already getting.