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Thanks For Signing Up for The Training! Your special access link will arrive in your inbox in 5-10 minutes. In the meantime check out this FREE gift below...

FREE Mystery Caller Audit - A Simple Way to Increase The Value of Your Clinic In As Little As 30 Days… Without Spending a Dime More On Marketing

It's Like a $15,000.00/Month Lift Almost Instantly! 

- Jamie Grimes, Synergy Health

FACT: Patients now have more options for care than ever before. 


The primary reason I was able to grow my Physical Therapy and Chiro clinic to $83/million dollars a year. Plus owning 127 successful clinics is because I had one key advantage. 


My front desk knew how to turn callers into patients - especially those on the fence, said I’ll call you back, or who were window shoppers. Allowing me to generate up to 47% more new patients than the average clinic from the same number of calls (I know because we phone tested over 1800 clinics). 


Plus allowing me get a much better ROI on my advertising and grow much faster than my competitors...

Did you know? The average clinic has a dismal booking rate of just 60%. And an answer rate of just 70% based on over 2,000,000 phone calls we've analyzed at over 1800 clinics.

The clinics we've trained are booking 85% even when many of them charge more than their competitors. And have an answer rate of 95%. 


That's where the Mystery Caller Audit - can help:


The Mystery Caller Audit has helped over 100 clinic owners get an extra 2 new patients per week without spending a dime more on marketing. How much is an extra 2 new patients per week worth to your clinic when the average lifetime value of a patient is $500-$1200?

After The Mystery Caller Audit Jamie Added An Extra $15,000.00/month to his clinic

"It's like a $15,000/month lift almost instantly!"

Jamie Grimes, DC  //  Synergy Health

Here's How The Mystery Caller Audit Works:

  • 1.) A professional mystery caller will call your clinic and pretend to be a patient (your front desk won’t know it’s an test).
  • They will then grade the call based on the framework I used and my clients use to generate up to 47% more new patients than the average clinic from the same number of calls.
  • After the call, you'll get a transcript of the entire call with highlights on where your front desk can improve. Also, your Call Hero coach will break down the entire call for you word for word on where they are strong, where they are weak, and give you practical tips you can implement the very next day to get more patients from the calls you're already getting.

Claim Your Mystery Caller Audit Today And Get The Phone Scripts Playbook - For FREE

Contains 9 proven objection handling phone scripts that save lost appointments especially those on the fence. All without being salesy.


For example, it's too expensive. I'll call you back/let me think about it. That time doesn't work for me. Do you offer (XYZ service) and more! These are the exact same scripts I used to grow my clinic to $83/million a year.

Big Revenue Gains

"By using the phone scripts, I'm seeing big revenue gains across my 23 clinics"

Shafiq Bhanj, PT

Why Are You Giving All This Away For FREE?

I want to over deliver for you today. Why? Because I know if do you'll probably become a customer for life, right? If I get you more patients and increase your revenue. You're going to become a customer for life. You're going to follow me and maybe one day you'll come to my events or you'll buy my products. So that's why. However there's no obligation.


Don't leave profits on the table by neglecting your patient experience on the phones.

Get your FREE Mystery Caller Audit and Phone Scripts Playbook now by clicking the button below. Then just fill out the short form. After, the test will start within 24 hours (or next business day if on weekend). You don’t have to do anything. You'll get your results in one business day after it starts so you can start getting more patients in as little as 3 days from now.


P.S. By the way, this isn’t a sales call. You’ll be able to take whatever you find out and implement it yourself in your own business. But if you decide you’d like our help, that’s awesome. However there's no obligation. It will only take 30 minutes. To get started just click the button above.

Hosted the largest clinic owner summit in Canada, Accelerate Live, before the pandemic.

About Rick Lau

Rick created an $83 million a year Physical Therapy and Chiropractor clinic.


Plus owned a network of 127 clinics with over 1400 employees. He is the founder of Call Hero which has analyzed over 2,000,000 phone calls at over 1800 clinics across the U.S, UK, Australia, and Canada. Giving him access to more data on why patients book and don’t than anyone else has. 


Also he is one of the most sought-after mentors for clinic owners in Canada and USA where he helps owners double, triple, and even quadruple their profits by optimizing their clinic operations using his proven systems and leadership strategies.